Ana Otero operates the Ana Otero company, which provides the SERVICE. This page is used to inform website visitors about our policies regarding the collection, use, and disclosure of personal information if anyone decides to use our service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Ana Otero Webdesign and Photography unless otherwise defined in this Privacy Policy.
Who will treat my data?
Your data will be treated, as Data Controllers, by ANA OTERO with a registered office in SPAIN ANA OTERO is also the person in charge of the Protection of Personal Data that can be contacted at the address of the Data Controller or through the “Contact” page on this website. Responsible for processing in relation to the management of the contractual relationship with the customers of ANA OTERO in several jurisdictions and controls for compliance with international regulations is ANA OTERO
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We may ask you your personal data through four different kinds of forms:
- The contact form
- The new newsletter form
- The comment form
- The shop order form
The data obtained by the contact form will be not stored on our server and will not be forwarded to anyone. The contact form processor will only send us an email including your name and your email at the moment of the sending, and the information you’ve provided in the contact form text area. After not more than 6 months your email will be deleted. In the newsletter form, you can provide us with your name and email. This information will be sent by the newsletter form processor to Mailchimp, that is our newsletter provider. MailChimp is a service in the US that we also use to send our newsletters. The use of MailChimp on this website essentially ensures that emails are sent reliably and, above all, that they are more likely not to end up in your spam filter. We will not store the newsletter form data on our server or in any other archive than the Mailchimp archive located in the MailChimp server. MailChimp after receiving the data from our server will send you an email to give you the possibility to confirm your subscription to our newsletter. After confirming your subscription your data will be stored in the MailChimp server. Clicking on the confirmation link that MailChimp will send you, will get your IP address and some log data. Looking at the MailChimp Dashboard and looking on your profile, we will have access to the following data:
- Your Email
- Your Name
- Your activities regarding our newsletter (newsletter receipt, opening, and clicking)
- Your Language
- Your Location
- Your Favorite email client
-
Your Preferred email format
At any time you will be able to cancel your subscription by clicking on the link that MailChimp will include at every newsletter you will receive. At any moment you can ask us to cancel your subscription also contacting us at Contact, and we will do it for you.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s masked IP address and browser user agent string to help spam detection. Before collecting the visitor IP address the comment processor will replace the last digits with 999, An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. At any moment you can ask us to delete your comment and the related data from our server. We need the shop order form to collect your name, surname, address, phone number, order data, and notes to create your invoice. These data will be stored in our server, they will not be given to third parties. On this site, we will never collect any data related to credit or debit cards. We use only PayPal or bank account transfer for the payments. Your PayPal data and your bank data will not be stored on our server and not be given to anyone. You can ask us to delete your data related to your orders at any moment by contacting us at Contact
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Log Data
We want to inform you that whenever you visit our Service, your browser sends us so-called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We don’t directly collect this information but cause this site loads Google Fonts from https://fonts.googleapis.com, your browser may send log data to Google, including your IP address. We invite you to read the Google Privacy Policy
IP address
This website does not store complete IP addresses of users who visit the website, for more than 30 seconds. After submitting the contact forms that you find on this website, your IP address will be stored for 30 seconds to avoid the same user having the same IP address trying to submit the same form several times. In this way, we reduce malicious intent against our website. If you post a comment on this website, your IP address will be transformed replacing the last digits with 999 before to collect it. Fortunately, we have other efficient methods to contrast spammers. We have activated the function IP anonymization on this website.
Matomo
This website uses the WordPress plugin Matomo to help us in collecting data to improve our service.
Matomo will by default track the following information:
- User-anonymised IP address
- Optional User ID
- Date and time of the request
- Title of the page being viewed (Page Title)
- URL of the page being viewed (Page URL)
- URL of the page that was viewed before the current page (Referrer URL)
- Screen resolution being used
- Time in the local user’s timezone
- Files that were clicked and downloaded (Download)
- Links to an outside domain that were clicked (Outlink)
- Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user: Page speed)
- Location of the user: country, region, city, approximate latitude and longitude (Geolocation)
- The Main Language of the browser being used (
Accept-Languageheader) - User Agent of the browser being used (
User-Agentheader)
From the User-Agent, we use our Universal Device Detection library to detect the browser, operating system, device used (desktop, tablet, mobile, TV, cars, console, etc.), brand, and model.
Some information is also stored in first-party cookies and then collected by Matomo:
- Random unique Visitor ID
- Time of the first visit for this user
- Time of the previous visit for this user
- Number of visits for this user
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
.Cookies
Cookies are files with a small amount of data that are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Some cookies expire after a session which means after you close your browsers, and others after different times depending on the cookie. Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. It will follow a list of cookies that may be written in your browser navigating this site, including their category, description, provider, and expiration time. Category: Necessary (2) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- JSESSIONID: Preserves user’s states across page requests. Provided by nr-data.net. It expires after a session.
- PHPSESSID: Preserves user session state across page requests. Provided by app.acuityscheduling.com. It expires after 5 years.
Category: Targeting (10) Sub-category: Statistics (4) Statistic cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
These cookies are set on the anaotero.com domain. The users will be tracked also across sub-domains of anaotero.com. Because we embed videos from vimeo.com, the following cookie may be written in your browser:
- vuid: Collects data on the user’s visits to the website, such as which pages have been read. It’s provided by vimeo.com. It expires after 2 years
Sub-category: Marketing (6) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
- fr: Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. It’s provided by facebook.com. It expires after 3 months.
- tr: Used by Facebook to track user behavior. It’s provided by facebook.com. It expires after a session.
- PREF: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. It’s provided by youtube.com. It expires after 8 months.
- VISITOR_INFO1_LIVE: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. It’s provided by youtube.com. It expires after 179 days.
- YSC: Registers a unique ID to keep statistics of what videos from YouTube the user has seen. It’s provided by youtube.com. It expires after a session.
Category: functionality (4) Because this website includes an online shop, To keep track of cart data, we use the following 3 cookies:
- woocommerce_items_in_cart: it contains information about the cart and helps the processor to know when the cart data changes. It’s provided by anaotero.com. It expires after a session.
- woocommerce_cart_hash: it contains information about the cart and helps the processor to know when the cart data changes It expires after a session.
- wp_woocommerce_session_: it contains a unique code for each customer so that it’s possible to find the cart data in the database for each customer. It expires after 2 days
At any moment you can decide what cookie categories you want to deactivate by clicking on
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We are employing Mailchimp to manage our newsletter.
Mailchimp
Almost all e-mails are sent automatically, or e-mails that are not addressed to you individually as for example newsletters are sent via MailChimp. Read the section “Information Collection and Use” of this policy to know how your data will be collected and sent to Mailchimp.
Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. This site is used, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL encryption. You can recognize an encrypted connection by changing the address line of your browser from “http: //” to “https: //” and looking at the lock symbol in your browser line. Having SSL enabled, the data you submit to us will be encrypted and can not be read by third parties. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. If you have given to us your email, any change of this privacy policy will be also sent to the email you have provided.
Consent
By consenting to this policy you are giving us permission to process your personal data. Consent is required by Ana Otero to process personal data, but it must be explicitly given. You can withdraw consent at any time by contacting us on our Contac page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. At any moment you can ask us to know what the data we are collecting about you and what we are doing with these data. At any moment you can ask us to delete your data from our server and archives. Doing so you may lose some services we are providing to you. For all it concerns your data you can contact us by going on Contact
